Very polite and professional. straight forward .it was a very pleasant experience
Went for "customer appreciation day" Big Joke. Was ignored for 20 minutes. Absolutely ridiculous!! Never again I will take my business elsewhere.
I have nothing but good things to say about this dealership. Over the years I have had a lot of bad experiences at car dealerships. I always felt the car dealerships tried to take advantage of me, con me and their prices where way to high. Not at Craig Smith. They have done nothing but work with me. Even when I bought a car from them they asked me what I wanted to pay and made it happen. That shocked me. The service we have had from them has been fantastic. I typical avoid dealership service like the plauge. Craig Smith's is fantastic. They bend over backwards to make sure their customers are taken care of. These group is 5 star all the way.
Nice place. Good people
I was visiting families in Ohio from Virginia and furthering my trip to Alabama to return my granddaughter home to her family as I made my way back home to Virginia. There was a heavy rainstorm whilst I was on my way to my hotel in Mansfield when I noticed that my passengerside wiper was not functioning properly and knew it would not be safe to continue on my trip should I run into another rainstorm. I remembered the Chevy dealership from a previous incident with a problem vehicle a few years early so, I stopped by their shop and told them my problem. They were right on top of my problem. They let me know that they would take it right in, check for any loose bolts, nuts etc., they would do a quick tightening however, if there was a more serious problem they would inform me before working any further. I reassured them the vehicle was in fact under warranty not to worry. They tightened the bold. Returned my vehicle to me, no charge, I offered a donation to their Christmas fund, a local charity and the manager was gracious in declining my offer. The business is easily accessible, very energetic employees, thoughtfully respectful of clientele. I would return to purchase, have my vehicle worked on or in a dire situation. Great place.
Craig Smith Auto Group is a US Car Dealer based in Galion, Ohio. Craig Smith Auto Group is located at 7459 Ohio 309, Galion, OH 44833, USA.
Please contact with Craig Smith Auto Group using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Craig Smith Auto Group opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.